faqs

1. Is my order packaged discreetly?
Yes. All orders are shipped in plain, unmarked packaging with no mention of our store or the contents. Your privacy is our priority.

2. How long does shipping take?

Standard Shipping: 5–8 business days

Express Shipping: 2–4 business days
(Delivery times may vary depending on location and courier services.)

3. Can I track my order?
Yes. Once your order is shipped, you’ll receive tracking details via email/SMS.

4. What payment methods do you accept?
We accept all major payment options including credit/debit cards, UPI, wallets, and more. (Adjust as per your setup.)

5. Will my bank statement mention the products?
No. Your purchase will appear under a discreet billing name to ensure your privacy.

6. What if I receive a damaged or wrong product?
Please contact us within 48 hours of delivery with photos of the item. We’ll assist you with replacement or resolution.

7. Can I return or exchange a product?
Due to the intimate nature of our products, we cannot accept returns or exchanges once the package is opened. Only defective or wrong items are eligible for replacement.

8. Is my personal information safe?
Yes. We use secure payment gateways and never share your personal details with third parties.